Getting Help

• All ANU : available 7 days a week during teaching periods.
  • AskANU student consultants
  : IT help -- including help with wireless, ANU applications etc
  • Information & Library help is available at all Library desks and at AskANU at Chifley
  • Ask a Librarian email a question
• Just for Staff
  • Travelling trainer
  : IT and Library help in your office
  • Local IT support staff (LITSS)
• Just for Graduate students
  • Graduate Information Literacy Program

ANU Student iGuide

Online guides homepage: http://ilp.anu.edu.au/onlinetraining.html
The Online guide homepage is a treasure trove of online help including:

• IT Applications interactive online tutorials and helpsheets for both PC and Mac. eg Office 2003, Macromedia, Adobe, EndNote etc
• Information & Library: how to search the internet more effectively with discipline specific examples
• Exam help: past ANU exam papers, tips and hints on how to prepare successfully for exams
• Citation guides: MLA, APA, Harvard etc
• WebCT:
  • For students: login to find out about how to use all the features of WebCT
  • For Staff: The Designers Website so you can use the full functionality of WebCT in your teaching

• Information services at ANU: comprehensive webpage about the IT and Library resources available at ANU, including free virus protection software for staff and student home computers
• ANU Library/Information Commons virtual tours:
  • ANU Library catalogue (in 8 languages)
  • ANU Library homepage
  • Information Commons
• Ask an ANU librarian
• ANU IT helpdesk

• Staff:
  Library and IT training, for your own professional development
  ANU staff development and training homepage (all training providers)
  Tailored Library and IT sessions for you students or you & your colleagues (Email:ilp@anu.edu.au)
  
• Students: Library and IT training

Disability Services Unit

Academic Skills and Learning Centre